Refund & Return Policy

Refund & Return Policy – Pinch Me

Because our products are personal care items (skin & hair), we maintain strict hygiene standards. Therefore, we do not accept returns or exchanges once the product is opened or used.

We accept returns only if:

The product is received in a damaged or defective condition.

The wrong product was shipped.

Steps to Request a Return:

Email us at pinchmeasulike@gmail.com within 48 hours of delivery with your order number and images of the product.

Our team will review your request and arrange a replacement or refund (where applicable).

Refund Timeline:

Approved refunds will be processed within 7–10 business days to your original payment method.